Dangote Cement's Quality Management Transformation in Nigeria

Dangote Cement, Africa's largest cement producer, embarked on an ambitious quality management transformation in 2022 called "Quality Excellence" that integrated advanced analytics with traditional quality control practices. The programme focused on enhancing process control capabilities, implementing IoT sensors in manufacturing processes, and developing a company-wide quality dashboard accessible to all employees.

Leveraging technology and fostering a data-driven quality culture led to significant improvements with Dangote Cement reporting a 35% reduction in product defects and a 20% improvement in overall equipment effectiveness within 18 months.