
KOPA Solar
Founded in 2011, M-KOPA Solar is a Kenyan company which has developed an innovative pay-as-you-go model in East Africa with solar energy systems.
The innovative business model includes:
· Product: Small scale solar home systems that provide off-grid households with lighting and phone charging capability.
· Payment model: Customers pay an initial deposit and pay daily instalments using mobile apps over one year to own the system outright.
· Technology integration: The M-KOPA system enables remote monitoring through embedded SIM cards. The system can be disabled if payments are missed.
· Distribution: A network of local agents and partnerships help to reach rural customers.
· After-sales support: M-KOPA provide ongoing customer service support and upgrade opportunities.
Combining existing technologies (solar panels, mobile payments) using a novel business model has supported M-KOPA to deliver to over 1 million households, providing access to clean, affordable energy.
By tailoring operational innovation to local market conditions, it has been possible to create a social impact, showcasing the potential of African companies to develop globally relevant innovations.